PRIVACY POLICY

 

S.C. LUCIA ROȘCA STUDIO
S.R.L., the owner of www.luciarosca.ro, is a data controller registered
at The National Supervisory Authority For Personal Data Processing under the
Notification no. 0005175, and guarantees the confidentiality of your personal
data and will retain and use your personal data only for processing the orders,
for legal reasons and for marketing purposes.

This privacy policy
applies to the site where it appears.

This Privacy Policy
describes how S.C. LUCIA ROȘCA STUDIO S.R.L. treat customer personal
information on the websites and mobile apps where it is located (in this policy
we call these our Platforms). Your use of this platform indicates you agree to
our collection, use and disclosure of your information as described in this
Privacy Policy.

We collect information
from and about you.

  • We collect contact information. For example, we collect your name
    and mailing address if you register with us. We also collect email
    addresses and phone numbers. If you register we will also have you create
    a password.
  • We collect payment information. If you buy product we will collect
    the relevant data as your debit or credit card number.
  • We collect information you submit online. This includes information
    you post when you interact with us on social media platforms.
  • We collect demographic information and information about product
    preferences. This includes collecting your age and gender.
  • We collect information about your device and location. We collect
    the type of device you use to access our Platform. We also collect
    information about the type of browser you are using. And, we may look at
    what site you came from or what site you go to when you leave us. If you
    are using our apps, we may also collect your device identification number.
    If you use our app, we may look at how often you use the app and where you
    downloaded it.

We collect information
from you in different ways.

  • We collect information directly from you. This includes when you
    create an account our purchase product. We also collect information if you
    contact customer service or sign up for our newsletter. We also collect
    information when you take a survey or participate in a promotion.
  • We collect information passively. We use tracking tools like browser
    cookies and web beacons. We use these tools on our websites and in emails
    we send to you. We may also use these tools in our mobile apps. We collect
    information about users over time when you use our Platforms. We have
    third parties who collect information this way as well.
  • We get information about you from third parties. This includes
    social media platforms and friends who use our “e-mail a friend” feature.
    We may receive information about you from other sources.

We combine information
we collect from different sources.

We combine offline and
online information. We also combine information across multiple devices. We
also combine information we get from a third party with information we already
have about you.

We use information as
disclosed and described here.

  • We use your information to provide you with products and services.
    This includes sending you product you purchase or processing a return. It
    also includes sending you newsletters you signed up to receive.
  • We use information to improve our products and Platforms. We may use
    your information to make our Platforms or products better. We may also use
    your information to customize your experience with us. This includes
    understanding your interests and preferences.
  • We use your information to respond to your requests. This includes
    responding to customer inquiries.
  • We use your information to communicate with you about our
    relationship. We may communicate with you about your account or our
    relationship. This includes electronic messages (as SMS or push notifications)
    and calls about order status. We may also contact you about this Policy or
    our Platform Terms & Conditions.
  • We use your information for marketing purposes. We may provide you
    with information about new products and special offers. We may also serve
    you ads about products and offers. We might tell you about new features or
    updates. These might be third party offers or products we think you might
    find interesting. For more information about your choices see the Choices
    section below.
  • We use information for security purposes. We may use your
    information to protect our company and our customers. We also use
    information to protect our websites and apps.
  • We use information as otherwise permitted by law or as we may notify
    you.

 We share
information with third parties.

  • We may share information with third parties who perform services for
    us. We share information with payment processors. We also share
    information with companies that send emails on our behalf.
  • We share information with third parties for their marketing
    purposes. This may include third parties in whose products or services we
    believe you may be interested. These third parties may also share your
    information with others. These third parties may use your information for
    their own marketing purposes or the marketing purposes of others. This may
    include the delivery of interest-based advertising.
  • We may share information with any successor to all our part of our
    business. For example, if LUCIA ROȘCA is sold we may give a customer list
    as part of that transaction.
  • We will share information if we think we have to in order to comply
    with the law or to protect ourselves. This could include responding to a
    court order or subpoena. It could also include sharing information if a
    government agency or investigatory body requests. We might share
    information when we are investigating a potential fraud. This could
    include fraud we think has occurred during a sweepstakes or promotion. We
    may also share information if you are the winner of a sweepstakes or other
    contest with anyone who requests a winner’s list.
  • We may share information for other reasons we may describe to you.

You have certain choices
about how we use your information.

  • You can opt out of receiving our marketing emails. To stop receiving
    our promotional emails, newsletter@luciarosca.ro or follow the
    instructions in any promotional message you get from us. Even if you opt
    out of getting marketing messages, we will still send you transactional
    messages. These include responses to your questions.
  • You can control cookies and tracking tools. Your browser may give
    you the ability to control cookies or other tracking tools. How you do so
    depends on the type of tool. Certain browsers can be set to reject browser
    cookies. To control flash cookies, which we may use on certain websites
    from time to time, you can go to http://www.aboutads.info/choices/ . Why?
    Because flash cookies cannot be controlled through your browser settings.
  • Our Do Not Track Policy: Some browsers have “do not track” features
    that allow you to tell a website not to track you. These features are not
    all uniform. We do not currently respond to those signals. If you block
    cookies, certain features on our sites may not work. If you block or
    reject cookies, not all of the tracking described here will stop.
  • You can control tools on your mobile devices. For example, you can
    turn off the Bluetooth, GPS locator or push notifications in your phone
    settings.
  • Options you select are browser and device specific.

We use standard security
measures.

The Internet is not 100%
secure. We cannot promise that your use of our Platform will be completely
safe. We encourage you to use caution when using the Internet. A username and a
password are needed to access certain areas of the LUCIA ROȘCA Platform. It is
your responsibility to protect your username and password.

We may link to platforms
or have third party tools on our platforms we don’t control.

If you click on a link
to a third party site, you will be taken to a site we do not control. We are
not responsible for the privacy practices of third parties. This includes third
parties who may have ads or content on our site. We suggest that you read their
privacy policies carefully.

You can contact us if
you have questions.

If you have additional
questions about our privacy practices you can email us at
contact@luciarosca.ro. You can also write to us at: LUCIA ROȘCA, 70 Carol I
Boulevard, Sector 2, Bucharest, Romania.

We may change this
Policy.

From time to time, we
may change our privacy policy. We will notify you of any material changes to
our Policy as required by law. We will also post an updated copy on our
Platforms. Please check our Platforms periodically for updates.

 

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